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SHIPPING METHODS, TIMES AND PRICING

The shipping options may vary based on the delivery address, the time you place your order, and availability of items.
At the time of processing your order, we will show you the shipping methods available, the charges and the estimated delivery date.
Please remember that deliveries are only made on business days.
Remember that the delivery address of your order has to be in the same market/region where you made the purchase.

SHIPMENT TO A ZARA STORE

Time: 3-7 working days
Cost: FREE
At the time of placing the order we will show you the stores available and the estimated delivery date.
You have 15 days to pick up the order at the store. You only need to present your ZARA QR or the QR code from the electronic receipt. If someone else comes in your place, they must also show their identification card.
Use our store locator to find your nearest Zara store.
This option is not available for orders that include a large item from our HOME collection.

HOME DELIVERY

  • Next day delivery - R$ 20.00
    Available for deliveries in: Grande São Paulo, Grande Rio de Janeiro, Belo Horizonte and Curitiba, Vitória, Brasilia, Recife, Porto Alegre and Florianópolis.
  • Delivery in 2-7 working days - R$ 14.00
    Shipping will be free for orders over R$ 499 only for non-discounted items.
  • Same day delivery - R$ 30.00
    Same day delivery in Sao Paulo for orders made Monday through Friday before 2:00 pm.
Please keep in mind if your order includes a large item from HOME, corresponding shipping costs will be charged.
Remember: some of the previous options may not be available depending on when you place your order. We will show you the delivery date at the time of purchase.

Frequently Asked Questions